Helpdesk
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Live Chat: From Chatbot to SO
In this video, learn how to convert a chatbot conversation into a lead, and convert that lead into a sales order. 00:00 - Intro 00:33 - Set Live Chat preferences 01:13 - Chatbot script edits 02:14 - Joining a channel 02:43 - Chatbot forwarding 03:02 - Creating a lead 04:33 - Creating a quotation 05:25 - Outro **Check out more Odoo tutorials** - Chatbot tutorial - Helpdesk app playlist **App documentation** - Chatbots doc - All Live Chat docs **See what Odoo can do for you!** - Schedule a demo - Start a free trial
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                    1.
                
                Where can I set my Live Chat Expertise? 
            
        
                
                    2.
                
                What step must an operator take before receiving chatbot-forwarded chats? 
            
        
                
                    3.
                
                How can an operator create a lead directly from a chat? 
            
        