Skip to Content
เมนู
คุณต้องลงทะเบียนเพื่อโต้ตอบกับคอมมูนิตี้
คำถามนี้ถูกตั้งค่าสถานะ
1 ตอบกลับ
550 มุมมอง

Help! I am struggling to open a register from the POS App. I have 3 different registers and when I open one it works, but the other register just keeps loading for a long time and eventually does not load. What should I do?


I am using Odoo Online only.

อวตาร
ละทิ้ง
คำตอบที่ดีที่สุด

Hi,

If a specific POS register is stuck on loading while others are working, here are a few things to check:

1. Check Previous Sessions:


    Go to Point of Sale → Orders → Sessions.


    Ensure there are no open/incomplete sessions for the problematic register.


2. Validate POS Configuration:


    Confirm that all Payment Methods, Journals, and Stock Locations are properly configured.


    Ensure no required settings are missing for that register.


3. Browser Cache & OWL Errors:


    Refresh with Ctrl+Shift+R or try opening POS in Incognito Mode.


    Open Browser Dev Tools (F12) → Console Tab, and check for any JavaScript errors (OWL component failures).


    OWL errors can occur due to:


        Custom POS modules or modifications.


        Missing images or product data.


        Corrupted browser IndexedDB cache.


    Try clearing browser Site Data (IndexedDB + LocalStorage) and reload.


4. Contact Odoo Support (Odoo Online SaaS):


    If the issue persists, raise a support ticket to have Odoo clear backend cache or check for corrupted data in the register session.


Hope it helps

อวตาร
ละทิ้ง
Related Posts ตอบกลับ มุมมอง กิจกรรม
1
ก.ค. 25
802
3
ก.ค. 25
2852
Import/Export Excel files แก้ไขแล้ว
3
พ.ค. 25
1529
1
ก.ค. 25
1019
1
พ.ค. 25
1112