Hi,
If a specific POS register is stuck on loading while others are working, here are a few things to check:
1. Check Previous Sessions:
Go to Point of Sale → Orders → Sessions.
Ensure there are no open/incomplete sessions for the problematic register.
2. Validate POS Configuration:
Confirm that all Payment Methods, Journals, and Stock Locations are properly configured.
Ensure no required settings are missing for that register.
3. Browser Cache & OWL Errors:
Refresh with Ctrl+Shift+R or try opening POS in Incognito Mode.
Open Browser Dev Tools (F12) → Console Tab, and check for any JavaScript errors (OWL component failures).
OWL errors can occur due to:
Custom POS modules or modifications.
Missing images or product data.
Corrupted browser IndexedDB cache.
Try clearing browser Site Data (IndexedDB + LocalStorage) and reload.
4. Contact Odoo Support (Odoo Online SaaS):
If the issue persists, raise a support ticket to have Odoo clear backend cache or check for corrupted data in the register session.
Hope it helps