for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
    rec['state'] = 'delayed'
Hello Francisco Mendez

Activate debug or developer mode and go to Settings --> Technical --> Scheduled Actions --> create new record  as per following screenshot.



for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
    rec['state'] = 'delayed'


Let us know if you still need any help on this, 
Thanks,

Thanks & Regards,
​

CandidRoot Solutions Pvt. Ltd.
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