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2 Odgovori
2426 Prikazi

what is the base configuration to create a planned action

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Opusti

could you please specify a little more?

Avtor
Hello

I am trying to generate a scheduled action that does the following.  after 24 hours you must change the status of a ticket to delayed

El 11 ago 2022, a la(s) 3:03 p.m., Ricardo Gross <notifications@mail.odoo.com> escribió:



could you please specify a little more?

--
Ricardo Gross

Gesendet durch Odoo S.A. in benutzung Odoo.

Best Answer
for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
rec['state'] = 'delayed'
Hello Francisco Mendez

Activate debug or developer mode and go to Settings --> Technical --> Scheduled Actions --> create new record  as per following screenshot.



for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
rec['state'] = 'delayed'


Let us know if you still need any help on this, 

Thanks,


Thanks & Regards,



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Opusti

thank you, it worked for me

Avtor Best Answer

thanks, it worked correctly

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