what is the base configuration to create a planned action
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for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
rec['state'] = 'delayed'
Hello Francisco Mendez
Activate debug or developer mode and go to Settings --> Technical --> Scheduled Actions --> create new record as per following screenshot.
for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
rec['state'] = 'delayed'
Let us know if you still need any help on this,Thanks,
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thank you, it worked for me
thanks, it worked correctly
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could you please specify a little more?