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actionactionsserver_actions
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Francisco Mendez

what is the base configuration to create a planned action

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Ricardo Gross

could you please specify a little more?

Francisco Mendez
编写者
Hello

I am trying to generate a scheduled action that does the following.  after 24 hours you must change the status of a ticket to delayed

El 11 ago 2022, a la(s) 3:03 p.m., Ricardo Gross <notifications@mail.odoo.com> escribió:



could you please specify a little more?

--
Ricardo Gross

Gesendet durch Odoo S.A. in benutzung Odoo.

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CandidRoot Solutions Private Limited
最佳答案 
for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
    rec['state'] = 'delayed'
Hello Francisco Mendez

Activate debug or developer mode and go to Settings --> Technical --> Scheduled Actions --> create new record  as per following screenshot.



for rec in model.search([('create_date','>=', datetime.datetime.now() - timedelta(hours=24)),('state','=','ticket')])
    rec['state'] = 'delayed'


Let us know if you still need any help on this, 
Thanks,

Thanks & Regards,
​

CandidRoot Solutions Pvt. Ltd.
Mobile: (+91) 8849036209
Email: info@candidroot.com
Skype: live:candidroot
Web: https://www.candidroot.com
Address: 1229-1230, Iconic Shyamal, Near Shyamal Cross Road, Ahmedabad, Gujarat 380015
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TALAICHE Abdelmalek

thank you, it worked for me

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Francisco Mendez
编写者 最佳答案

thanks, it worked correctly

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