I installed the mail plugin and i can add contacts and opportunity's. I saw a demo that could create a task or an ticket.
I don't have these buttons
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Hey,
just to make sure... Do you have project and helpdesk app installed?
Yes, both apps are active :-)
It should work if the apps are installed and the user is a "user" or "admin" of the proper app. Maybe reinstalling the plugin on 365-side will help.
Hi
You can refer to the odoo Documentation, Using this method you can link with the outlook
https://www.odoo.com/documentation/16.0/applications/productivity/mail_plugins/outlook.html
Hope it helps
We installed the outlook plugin, en we made a connection with our odoo-database, it works fine, unless the buttons to create a projecttask or helpdesk ticket. do i need to re-install it to fix it ?
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