Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
I have logged a support request on behalf of one of my clients who is currently live on Odoo.sh. It's been over 60 hours now with no response from Odoo support.
Does Odoo support have any SLAs defined ?
Any suggestions for how to escalate this with the support team will be much appreciated.
It's better if you make a direct call to your account in the Odoo organization.
Will try that. Thanks Alessandro.
Créez un compte dès aujourd'hui pour profiter de fonctionnalités exclusives et échanger avec notre formidable communauté !
S'inscrire| Publications associées | Réponses | Vues | Activité | |
|---|---|---|---|---|
|
1
juil. 25
|
2389 | ||
|
2
juil. 25
|
7885 | ||
|
2
juil. 25
|
4292 | ||
|
2
juil. 25
|
4030 | ||
|
2
juin 25
|
2636 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
