Ir al contenido
Menú
Se marcó esta pregunta
1 Responder
962 Vistas

Hello, I am in need to time the time needed for each stage in a request ticket.

The stage_id has been tracked.

Is there a way to calculate the time spent in each stage?


Odoo 18, Docker Community edition


Thank you

Avatar
Descartar
Mejor respuesta

Please post the version (16.0, 17.0, 18.0), hosting (Online, Odoo.sh, On Premise), and edition (Community / Enterprise) of Odoo you are asking about as answers may be different.


This is already possible in the CRM, Helpdesk, Project and Recruitment Apps in Odoo 18.0


In code this is done via any model that inherits the mail.tracking.duration.mixin

See https://github.com/odoo/odoo/blob/18.0/addons/mail/models/mail_tracking_duration_mixin.py

Avatar
Descartar
Publicaciones relacionadas Respuestas Vistas Actividad
0
feb 25
951
1
oct 24
1081
1
sept 24
1264
1
abr 25
1859
1
mar 25
1027