Is it possible to link Maintenance to Helpdesk ? If so, how?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Contabilidad
- Inventario
- PoS
- Project
- MRP
Se marcó esta pregunta
1
Responder
1905
Vistas
Hi,
Odoo has built-in functionalities to link Helpdesk tickets with Maintenance requests. When you're viewing a Helpdesk ticket related to an equipment problem, you can find a "Repair" button. Clicking this button opens a form to create a new Maintenance Request. This new request will be linked to the original Helpdesk ticket, providing context and details for the maintenance team.
¿Le interesa esta conversación? ¡Participe en ella!
Cree una cuenta para poder utilizar funciones exclusivas e interactuar con la comunidad.
Inscribirse| Publicaciones relacionadas | Respuestas | Vistas | Actividad | |
|---|---|---|---|---|
|
1
jul 25
|
368 | ||
|
0
feb 25
|
979 | ||
|
1
feb 25
|
1020 | ||
|
1
oct 24
|
1122 | ||
|
1
sept 24
|
1296 |
Hi,
What about the maintenance app? Over here we're discussing the repair app but you also have a specific maintenance app in which we can assign equipment to employees e.g.