Hello, I am in need to time the time needed for each stage in a request ticket.
The stage_id has been tracked.
Is there a way to calculate the time spent in each stage?
Odoo 18, Docker Community edition
Thank you
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Contabilità
- Magazzino
- PoS
- Project
- MRP
La domanda è stata contrassegnata
1
Rispondi
1188
Visualizzazioni
Please post the version (16.0, 17.0, 18.0), hosting (Online, Odoo.sh, On Premise), and edition (Community / Enterprise) of Odoo you are asking about as answers may be different.
This is already possible in the CRM, Helpdesk, Project and Recruitment Apps in Odoo 18.0
In code this is done via any model that inherits the mail.tracking.duration.mixin
See https://github.com/odoo/odoo/blob/18.0/addons/mail/models/mail_tracking_duration_mixin.py
Ti stai godendo la conversazione? Non leggere soltanto, partecipa anche tu!
Crea un account oggi per scoprire funzionalità esclusive ed entrare a far parte della nostra fantastica community!
Registrati| Post correlati | Risposte | Visualizzazioni | Attività | |
|---|---|---|---|---|
|
|
0
feb 25
|
1079 | ||
|
1
ott 24
|
1228 | ||
|
1
set 24
|
1433 | ||
|
1
apr 25
|
2018 | ||
|
1
mar 25
|
1172 |
