We receive many ticket through the Helpdesk app and many times we either need to assign the tickets in bulk or change the assignment of the tickets in bulk to someone else. It's time consuming to reassign each ticket individually, is there a way to do this?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Buchhaltung
- Lager
- PoS
- Project
- MRP
Diese Frage wurde gekennzeichnet
1
Antworten
1147
Ansichten
Yes, we can assign and reassign tickets easily in the Helpdesk app using the List View:
Who is the famous person asking the question? (Since you had to post for them to protect their identity?)
Diskutieren Sie gerne? Treten Sie bei, statt nur zu lesen!
Erstellen Sie heute ein Konto, um exklusive Funktionen zu nutzen und mit unserer tollen Community zu interagieren!
Registrieren| Verknüpfte Beiträge | Antworten | Ansichten | Aktivität | |
|---|---|---|---|---|
|
2
Nov. 24
|
2790 | ||
|
|
1
Aug. 24
|
1520 | ||
|
|
1
Juli 24
|
2032 | ||
|
|
1
Juli 24
|
1480 | ||
|
|
1
Juli 24
|
1782 |
