We receive many ticket through the Helpdesk app and many times we either need to assign the tickets in bulk or change the assignment of the tickets in bulk to someone else. It's time consuming to reassign each ticket individually, is there a way to do this?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Accounting
- Inventory
- PoS
- Project
- MRP
This question has been flagged
1
Odgovori
1118
Prikazi
Yes, we can assign and reassign tickets easily in the Helpdesk app using the List View:
Who is the famous person asking the question? (Since you had to post for them to protect their identity?)
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Prijavi| Related Posts | Odgovori | Prikazi | Aktivnost | |
|---|---|---|---|---|
|
2
nov. 24
|
2637 | ||
|
|
1
avg. 24
|
1442 | ||
|
|
1
jul. 24
|
1943 | ||
|
|
1
jul. 24
|
1439 | ||
|
|
1
jul. 24
|
1677 |
