Zum Inhalt springen
Menü
Sie müssen registriert sein, um mit der Community zu interagieren.
Diese Frage wurde gekennzeichnet
1 Antworten
2120 Ansichten

Hi,

I want to add WhatsApp groups in Odoo V17.
what is the process to do it?



Avatar
Verwerfen
Beste Antwort

Hello Vikas Maharana,


    The WhatsApp connector supports two flows: company initiated, and customer initiated. A company can initiate a discussion by sending a template to one or more people. Once the template is sent, the recipient can answer in order to trigger a discussion between the sender and the receiver (a Discuss chat window will pop up if the customer answers within 15 days).


    If the discussion is initiated by the client (e.g. by sending to the company’s public WhatsApp number), then Odoo will open a group chat with all operators responsible for this WhatsApp channel.


If you need any help in customisation feel free to contact us.

Thanks & Regards,

Email: odoo@aktivsoftware.com           

Skype: kalpeshmaheshwari

Avatar
Verwerfen
Autor

What if the customer wants to include more people from his company in the conversation?

Verknüpfte Beiträge Antworten Ansichten Aktivität
2
Aug. 24
3368
1
Dez. 23
4331
1
Dez. 23
2155
1
Mai 25
1561
2
Feb. 24
2045