Skip to Content
Menu
Dette spørgsmål er blevet anmeldt
1 Svar
2122 Visninger

Hi,

I want to add WhatsApp groups in Odoo V17.
what is the process to do it?



Avatar
Kassér
Bedste svar

Hello Vikas Maharana,


    The WhatsApp connector supports two flows: company initiated, and customer initiated. A company can initiate a discussion by sending a template to one or more people. Once the template is sent, the recipient can answer in order to trigger a discussion between the sender and the receiver (a Discuss chat window will pop up if the customer answers within 15 days).


    If the discussion is initiated by the client (e.g. by sending to the company’s public WhatsApp number), then Odoo will open a group chat with all operators responsible for this WhatsApp channel.


If you need any help in customisation feel free to contact us.

Thanks & Regards,

Email: odoo@aktivsoftware.com           

Skype: kalpeshmaheshwari

Avatar
Kassér
Forfatter

What if the customer wants to include more people from his company in the conversation?

Related Posts Besvarelser Visninger Aktivitet
2
aug. 24
3370
1
dec. 23
4334
1
dec. 23
2155
1
maj 25
1561
2
feb. 24
2046