Přejít na obsah
Menu
You need to be registered to interact with the community.
This question has been flagged
1 Odpovědět
1933 Zobrazení

Hi,

I want to add WhatsApp groups in Odoo V17.
what is the process to do it?



Avatar
Zrušit
Nejlepší odpověď

Hello Vikas Maharana,


    The WhatsApp connector supports two flows: company initiated, and customer initiated. A company can initiate a discussion by sending a template to one or more people. Once the template is sent, the recipient can answer in order to trigger a discussion between the sender and the receiver (a Discuss chat window will pop up if the customer answers within 15 days).


    If the discussion is initiated by the client (e.g. by sending to the company’s public WhatsApp number), then Odoo will open a group chat with all operators responsible for this WhatsApp channel.


If you need any help in customisation feel free to contact us.

Thanks & Regards,

Email: odoo@aktivsoftware.com           

Skype: kalpeshmaheshwari

Avatar
Zrušit
Autor

What if the customer wants to include more people from his company in the conversation?

Related Posts Odpovědi Zobrazení Aktivita
2
srp 24
3060
1
pro 23
3989
1
pro 23
2017
1
kvě 25
1436
2
úno 24
1893