You cannot archive a contact linked to an internal user

Question

You cannot archive a contact linked to an internal user
What does it mean "linked"? As far as I can see the customer contact I created is not linked to anyone. I even mnaged to delete all order history and even all fields.

Jusab Sida · Accepted Answer

In v12, there is a condition like
if partner.active and partner.user_ids:
raise ValidationError(_('You cannot archive a contact linked to an internal user.'))
​ It means there is a user which is linked with one of the partner and you are trying to archive it.
You can check that partner/customer in "Related Partner" under the user form view.
Hope this will help you.

Hanmer Linen Services · Answer

What is a related partner? Where can I see what the related partner to a customer is?

Hilar Andikkadavath · Answer

Before archiving User, you should make inactive the related partner of that user. Goto Contacts -> select the related partner of User -> Archive, Then do same for the User.

Этот вопрос был отмечен

Enjoying the discussion? Don't just read, join in!