You cannot archive a contact linked to an internal user
What does it mean "linked"? As far as I can see the customer contact I created is not linked to anyone. I even mnaged to delete all order history and even all fields.
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In v12, there is a condition like
if partner.active and partner.user_ids:
raise ValidationError(_('You cannot archive a contact linked to an internal user.'))
It means there is a user which is linked with one of the partner and you are trying to archive it.
You can check that partner/customer in "Related Partner" under the user form view.
Hope this will help you.
What is a related partner? Where can I see what the related partner to a customer is?
Before archiving User, you should make inactive the related partner of that user. Goto Contacts -> select the related partner of User -> Archive, Then do same for the User.
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