Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
When Odoo receives an incoming message that includes a CC that is not a contact, The resulting notification to the followers ( including me) is striped of this new individual e-mail address.
Leaving me no way to even add them as a follower manually to become part of the "thread".
I thought this information would be logged somewhere ( developer >manage messages) as the cc should be “ingested” initially by Odoo from the original message, but I can’t find it anywhere.
If you using your own email servers** this might work:
Instead of the regular reply, Odoo will receive an email with the complete header which will show all additional information.
The Chatter will then look something like:
Note that all followers will receive a notification of the reply with the same information.
** See the documentation for using your own Email Servers:
https://www.odoo.com/documentation/18.0/applications/general/email_communication/google_oauth.html
https://www.odoo.com/documentation/18.0/applications/general/email_communication/azure_oauth.html
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