I am currently looking for a module that adds a knowledge base to the help desk capabilities of OpenERP, someplace where i can add tickets, resolutions, etc, and make it searchable in a quick manner.
Is there a module like this?
I am currently looking for a module that adds a knowledge base to the help desk capabilities of OpenERP, someplace where i can add tickets, resolutions, etc, and make it searchable in a quick manner.
Is there a module like this?
Hi Carlos Llamacho,
You can check UVdesk Helpdesk ( https://www.uvdesk.com/en/ ) which offers Knowledge Base feature along with the help desk capabilities like tickets generation, ticket resolution.
Thanks & Regards
Créez un compte dès aujourd'hui pour profiter de fonctionnalités exclusives et échanger avec notre formidable communauté !
S'inscrire| Publications associées | Réponses | Vues | Activité | |
|---|---|---|---|---|
|
0
avr. 26
|
6 | |||
|
0
avr. 26
|
3 | |||
|
0
avr. 26
|
5 | |||
|
0
avr. 26
|
43 | |||
|
0
avr. 26
|
7 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
For those who are searching for knowledge base tool: https://apps.odoo.com/apps/modules/13.0/knowsystem/