I am currently looking for a module that adds a knowledge base to the help desk capabilities of OpenERP, someplace where i can add tickets, resolutions, etc, and make it searchable in a quick manner.
Is there a module like this?
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Hi Carlos Llamacho,
You can check UVdesk Helpdesk ( https://www.uvdesk.com/en/ ) which offers Knowledge Base feature along with the help desk capabilities like tickets generation, ticket resolution.
Thanks & Regards
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Odoo is creating tickets for me with old emails
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For those who are searching for knowledge base tool: https://apps.odoo.com/apps/modules/13.0/knowsystem/