Ir al contenido
Se marcó esta pregunta
salescrmcontactscustomers
1 Responder
2398 Vistas
Avatar
TRIBHUWAN PHULERA

Hi Team,


At time of user creation tick to contacts was enabled due to which contacts got created. Now I don't want contacts but want user. 

I want to delete contacts but not the user. When I am doing so same is throwing error :

"You cannot delete contacts linked to an active user. You should rather archive them after archiving their associated user."

Please help to get me out of this situation.

Avatar
Descartar
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Mejor respuesta

Hi,

Here's what you can do to resolve this:

  1. Archive the Associated User: Go to the user management section in Odoo and find the user associated with the contact you want to delete. Archive that user first.
  2. Delete the Contact: Once the user is archived, try deleting the contact again. You should now be able to delete it without encountering the error.


Hope it helps

Avatar
Descartar
Publicaciones relacionadas Respuestas Vistas Actividad
How do I link contacts to customers? Resuelto
crm contacts customers
Avatar
Avatar
1
nov 16
4489
Connecting multiple contacts to one company Resuelto
sales crm customer contacts
Avatar
Avatar
Avatar
2
oct 23
5694
User Own Documents Only but for Contacts - Odoo 16
sales crm contacts record_rules
Avatar
Avatar
2
may 23
3577
CRM, res_partner and fields Resuelto
crm contacts
Avatar
Avatar
2
jun 25
1469
Multiple contacts on lead/opportunity & aggregate email chatter Resuelto
crm contacts
Avatar
Avatar
1
sept 24
3488