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salescrmcontactscustomers
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TRIBHUWAN PHULERA

Hi Team,


At time of user creation tick to contacts was enabled due to which contacts got created. Now I don't want contacts but want user. 

I want to delete contacts but not the user. When I am doing so same is throwing error :

"You cannot delete contacts linked to an active user. You should rather archive them after archiving their associated user."

Please help to get me out of this situation.

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Cybrosys Techno Solutions Pvt.Ltd
Best Answer

Hi,

Here's what you can do to resolve this:

  1. Archive the Associated User: Go to the user management section in Odoo and find the user associated with the contact you want to delete. Archive that user first.
  2. Delete the Contact: Once the user is archived, try deleting the contact again. You should now be able to delete it without encountering the error.


Hope it helps

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