Skip ke Konten
Pertanyaan ini telah diberikan tanda
salescrmcontactscustomers
1 Balas
3235 Tampilan
Avatar
TRIBHUWAN PHULERA

Hi Team,


At time of user creation tick to contacts was enabled due to which contacts got created. Now I don't want contacts but want user. 

I want to delete contacts but not the user. When I am doing so same is throwing error :

"You cannot delete contacts linked to an active user. You should rather archive them after archiving their associated user."

Please help to get me out of this situation.

Avatar
Buang
Avatar
Cybrosys Techno Solutions Pvt.Ltd
Jawaban Terbai

Hi,

Here's what you can do to resolve this:

  1. Archive the Associated User: Go to the user management section in Odoo and find the user associated with the contact you want to delete. Archive that user first.
  2. Delete the Contact: Once the user is archived, try deleting the contact again. You should now be able to delete it without encountering the error.


Hope it helps

Avatar
Buang
Post Terkait Replies Tampilan Aktivitas
How do I link contacts to customers? Diselesaikan
crm contacts customers
Avatar
Avatar
1
Nov 16
5063
Connecting multiple contacts to one company Diselesaikan
sales crm customer contacts
Avatar
Avatar
Avatar
2
Okt 23
6770
User Own Documents Only but for Contacts - Odoo 16
sales crm contacts record_rules
Avatar
Avatar
2
Mei 23
4567
Generate CRM opportunity from sales quotation
sales crm
Avatar
Avatar
Avatar
2
Agu 25
4917
CRM, res_partner and fields Diselesaikan
crm contacts
Avatar
Avatar
2
Jun 25
3056