Is it possible to link Maintenance to Helpdesk ? If so, how?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Knjigovodstvo
- Zaloga
- PoS
- Projekt
- MRP
This question has been flagged
1
Odgovori
2918
Prikazi
Hi,
Odoo has built-in functionalities to link Helpdesk tickets with Maintenance requests. When you're viewing a Helpdesk ticket related to an equipment problem, you can find a "Repair" button. Clicking this button opens a form to create a new Maintenance Request. This new request will be linked to the original Helpdesk ticket, providing context and details for the maintenance team.
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Prijavi| Related Posts | Odgovori | Prikazi | Aktivnost | |
|---|---|---|---|---|
|
1
jul. 25
|
1173 | ||
|
0
feb. 25
|
1538 | ||
|
1
feb. 25
|
1925 | ||
|
1
okt. 24
|
1866 | ||
|
1
sep. 24
|
2154 |
Hi,
What about the maintenance app? Over here we're discussing the repair app but you also have a specific maintenance app in which we can assign equipment to employees e.g.