Balfin - Balkan Finance Investment Group
Founded in 1993 by Mr. Samir Mane in Vienna, Balkan Finance Investment Group (BALFIN) has grown into the largest and most influential investment group in the Balkans. With a presence across Austria, Albania, Kosovo, Bosnia & Herzegovina, North Macedonia, Montenegro, Switzerland, Croatia, and the Netherlands, BALFIN is a driving force in diverse sectors, including wholesale and retail, banking, real estate, asset management, tourism, media, and logistics. Employing over 5,200 professionals, the Group has established itself as a leader with an impressive €2 billion valuation, demonstrating its continued success and resilience in an ever-evolving market.BALFIN’s commitment to innovation and excellence is evident in their approach to business transformation. Recognizing the urgent need for digital evolution, the Group became the pioneer in Albania by establishing its Digital Transformation Department. This initiative is a testament to BALFIN’s vision of staying ahead in a rapidly changing digital landscape.
In line with their commitment to technological leadership, BALFIN has implemented one of the most complex and sophisticated digitalization projects in the region with Odoo. This strategic move reflects the Group’s drive to optimize business operations and enhance decision-making capabilities across its diverse portfolio. By integrating Odoo, BALFIN has harnessed a powerful, centralized platform that supports everything from inventory management and procurement to financial operations and business intelligence, driving greater efficiency and scalability.
Though the details of the project remain confidential due to its scale and strategic importance, the implementation of Odoo has had a profound impact on BALFIN’s ability to execute and manage its diverse business operations with precision. It demonstrates how digital transformation, combined with a clear vision and commitment to excellence, can empower an organization of BALFIN’s size and reach.
At Zero, we are proud to support a group of such immense stature and vision. BALFIN’s journey underscores the potential of digital tools to transform businesses across industries and borders. We look forward to continuing our collaboration and helping them achieve even greater milestones in the future. For more insights into this groundbreaking project, please contact us, and we will work with BALFIN to share further details, subject to their approval. Finanzas / Seguros
F.A.L DOORS
F.A.L Doors Shpk is a big company in the Albanian market for the production of doors, originally born as a small company and over the years has transformed into a reality in which the best tradition of carpentry is perfectly integrated with the use of advanced technologies. Through an experience of over 10 years and thanks to the work of generations always engaged in the processes of corporate growth and renewal, it offers a wide range of products, all made to order and highly customizable.Over the years, the company has established itself by investing in the quality of materials , production technologies and human resources; All this has allowed it to face the challenges of the market, nationally and internationally, and to obtain the CE mark, a guarantee of quality and efficiency in Europe.
A mix of tradition and innovation to create products that range from classic to modern, with increasingly cutting-edge solutions. Every single production step is followed with attention and detail by the company's team, capable of going beyond standards and transforming an idea into a fully customized product down to the smallest details.
Today, F.A.L Doors has chosen Master IT as a trusted partner to digitize all financial management processes. This was the first request from the client and this was immediately possible through the implementation of odoo. Now F.A.L DOORS has not only managed to gain total control on their finances but also entrusted Master IT with the implementation of Odoo for other departments.
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German Computers
German Computer is a brand that specializes in wholesale and distribution of electronics and items in Albania.They offer a wide range of products from top brands and only source their products from reputable manufacturers and suppliers. The brand is committed to providing exceptional customer service and personalized solutions to help their clients achieve their business goals.German Computer aims to be a one-stop-shop for all electronics needs and is dedicated to provide the best value for their customers' money.German Computer is indeed a leading consumer electronics distributor in Albania. They ship thousands of orders daily from our own warehouse .They offer a vast inventory of electronic products and guarantee customer satisfaction.
To achieve complete customer satisfaction German Computer needed a trusted partner to implement software and organize the warehouse,inventory and finances.
This is why they chose Odoo and us, Master IT,as a specialized company and certified for implementing Odoo in Albania.
We were very happy to lead this amazing project and to automate all the processes in the biggest company of Electrical supply in Albania
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INTERSIG VIENNA INSURANCE GROUP
Intersig Vienna Insurance Group stands as the largest insurance company in Albania and a prominent player in the Balkan region. As a proud member of the Vienna Insurance Group, one of Central and Eastern Europe's largest listed international insurance conglomerates, Intersig exemplifies a commitment to excellence and innovation in the insurance sector. With a vast network of around 50 insurance companies across 30 countries and over 25,000 dedicated professionals, the Vienna Insurance Group is synonymous with stability and expertise in providing comprehensive financial protection.Founded in the wake of the Iron Curtain's fall in 1989, the Vienna Insurance Group has evolved from a purely Austrian enterprise into a formidable international entity. The group serves more than 22 million customers, driven by a strong foundation of experience and a core focus on delivering reliable insurance solutions. Intersig has played a pivotal role in shaping the insurance landscape in Albania, leading the industry with innovative approaches and a commitment to customer satisfaction since its inception.
As one of the most influential entities in the insurance sector, Intersig is dedicated to embracing new technologies and solutions that enhance operational efficiency and customer service. In this spirit of innovation, Zero is honoured to have been invited to collaborate with Intersig on a complex and unique project focused on optimising their insurance operations.
Throughout this partnership, we have been supported by Intersig's highly skilled team, whose wealth of experience and expertise has been instrumental in the project’s success. Our collaborative efforts have aimed to leverage the power of Odoo to streamline processes, enhance service delivery, and foster growth within the organisation.
We are excited to accompany Intersig on their journey with Odoo, providing ongoing support as they continue to expand their capabilities and create new opportunities in the ever-evolving insurance market. Finanzas / Seguros
JONA HOTELS MANAGEMENT
JONA HOTELS MANAGEMENT is a group of hotels with several accommodation structures such as Fllad Resort & SPA, Perandor Hotel and Merko Hotel.Fllad Resort & SPA is is dedicated to create extraordinary travel experience and lifetime memories by connecting like-minded people from all over the world that share the same passion for sea and luxury. Passionate about yoga, health and lifestyle, we offer unique luxury retreats. With a chain of bars, restaurants, beach bar, pool bar and SPA Fllad Resort offers unforgettable holidays for all customers. For the management of the entire resort, employees, financial management and all POS in one platform, Fllad Resort has chosen to manage all three hotels on a single platform, Odoo.Also they have choose Master IT as a trusted implementation partner of Odoo in Albania. Fllad Resort has also chosen to fiscalize all points of sale ,12 POS with Master IT. Finanzas / Seguros
MedFau
Medfau, a distinguished leader in the healthcare and medical equipment industry, has been serving the market with excellence for many years. Known for their extensive expertise and unwavering commitment to quality, Medfau provides a wide range of innovative solutions, supporting healthcare professionals and institutions across the region.To enhance their operational efficiency and keep pace with their growing business, Medfau partnered with Zero to implement Odoo. This transformative collaboration introduced a centralized platform that streamlined key processes, including inventory and supply chain management, sales, and financial operations. By adopting Odoo, Medfau gained improved visibility and control over their operations, enabling them to deliver even greater value to their clients.
With a rich legacy and a forward-thinking approach, Medfau continues to set benchmarks in the healthcare industry. The implementation of Odoo has empowered them to optimize their internal processes, scale effectively, and maintain their leadership position in a competitive market.
Zero is proud to have partnered with Medfau on this transformative journey, supporting their mission to advance healthcare through innovation and excellence. Finanzas / Seguros
Noa Dekra Group
Noa Dekra proudly serves as the official partner in Albania for DEKRA, a leading European inspection company established in Berlin in 1925 as Deutscher Kraftfahrzeug-Überwachungs-Verein. With a workforce of approximately 45,000 employees and annual revenues nearing €3.3 billion, DEKRA stands as the largest inspection company in Germany and the third-largest globally. Through its partnership with DEKRA, Noa Dekra has emerged as the foremost inspection company in Albania, renowned for its commitment to high standards and quality assurance, securing its position as a market leader.Upon our initial engagement, Noa Dekra was utilising an outdated local accounting system to manage its financial operations. Recognizing the challenges posed by their expanding business and the pressing need for digital transformation, it became clear that they required a comprehensive ERP solution to sustain their growth and operational efficiency. While they had prior experience with SAP, they sought a more flexible solution that could offer a broader array of functionalities tailored to their specific business needs. They were generally aware of Odoo but wanted clarity on its full potential.
In response, we proposed an all-in-one Odoo solution, incorporating a variety of applications tailored to their departmental workflows. While Noa Dekra was eager to proceed, they set a challenging timeline for implementation. We advised that achieving this ambitious deadline would necessitate adherence to our established implementation methodology, and their readiness to embrace this challenge was commendable.
Working alongside the Noa Dekra team has been a truly enriching experience. Their modern office radiates a vibrant and collaborative atmosphere, making it a pleasure to engage with such a dedicated group of professionals. From the outset, they demonstrated unwavering commitment to the project, with every department actively participating in the implementation process. Their CEO, Kledia, whom we fondly refer to as a "leader," exemplifies professionalism and dedication. She has played an instrumental role in driving the project forward, maintaining a strong presence throughout every phase and inspiring her team.
Thanks to their collaborative spirit, steadfast dedication, and consistent effort, we successfully completed the project within the desired timeframe. Together, we have established a new standard for the quality and efficiency of ERP implementations in Albania. We look forward to continuing our partnership with Noa Dekra as they enhance their operations and further solidify their leadership in the inspection industry. Finanzas / Seguros
Pivot
Pivot Accounting is an Albanian accounting firm offering comprehensive services, including full-cycle accounting, strategic tax planning, and secure data storage. Leveraging advanced technologies like ERP systems, Power BI, and Tableau, we provide real-time financial insights and seamless e-banking payments. Our dynamic team ensures exceptional client service and operational efficiency. Finanzas / Seguros
SuperMart
SuperMart is one of the biggest e-commerce in Albania.Supermart has stood for this right since the beginning. We are standing for the simplicity and availability of easy shopping, wide product selection and customer security, and we never get tired of it.The unknown and exciting; the next big things. We keep wanting to put some WOW to online shopping, delivering it in the purest form for easy consuming. Whether it’s the simple tool, the hippest clothes, the most exquisite electronics and every-thing in-between and beyond, SuperMart is the place to get it from.
We stand for fair prices, and value for money. Our unique selection – and SuperMart itself – is not about blending in, but standing out.
Since the goal of SuperMart was to be closer to every consumer they choose Master IT as thier trusted partner to reach this goal by growing and controlling better the finance's and every department of their business.
SuperMart today is one of our best references in accounting, purchase, sales and other departments
They choose to implement Odoo version 16 with Master IT and to improve their business. Finanzas / Seguros
Vanto Home Shpk
Vanto Home is one of the largest and most prestigious companies in the Albanian market in home furnishing and household appliances and currently operates with three large showrooms and closely cooperates with the most well-known studios and architects throughout Albania. Smeg, ASKO, Dyson are some of the most popular brands that Vanto sells.Vanto is proud to say that Vanto Showroom it is the first and only showroom in Albania and the region, based entirely on an innovative concept of a unique preliminary experience with the product, where every customer can personally try and experience the design, quality . and the technology of each product.
More than just showcasing stylish brands, and perhaps the best brands in the world, their showrooms inspire customers with a unique experience.
Vanto comes as a prestigious brand that offers the latest technology in household appliances combined with the best quality furniture.
Vanto has chosen Master IT to implement Odoo in all its departments, to manage customer sales, finance as the most important department, human resources with more than 50 employees, social marketings, field services,new projects, CRM that will help to manage all the clients and much more by automating like this every process with Odoo
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Xhast Shpk
Xhast SHPK is a dynamic and innovative company based in Albania, specializing in offering high-quality products and services across various industries. With a strong focus on customer satisfaction and operational excellence, Xhast SHPK has built a reputation for delivering reliable solutions to its clients, ensuring long-term business success. The company is committed to staying ahead of market trends and continuously improving its processes to meet the evolving needs of its customers.To optimize its business operations, Xhast SHPK has chosen Master IT as its trusted partner for the implementation of Odoo, an all-in-one enterprise resource planning (ERP) software. Master IT was selected for their expertise in delivering tailored Odoo solutions that streamline business processes, enhance efficiency, and improve decision-making. Through this partnership, Xhast SHPK aims to integrate and automate key functions such as inventory management, finance, and customer relationship management (CRM), ultimately boosting productivity and supporting the company's continued growth in the competitive Albanian market. Finanzas / Seguros
