In this video, learn how to track time spent on Helpdesk tickets and how to invoice customers for that time. Other lessons related to this video: Helpdesk Team-Set-Up Service Level Agreements (SLAs) After Sales Features Need more information about Odoo apps?  https://www.odoo.com/documentation/user  Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at https://www.odoo.com.