Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

客戶關係
e-Commerce
會計
庫存
PoS
專案管理
MRP

All apps

所有帖文人獎章

標籤（查看所有）

odoo accounting v14 pos v15

關於此討論區

支援

Odoo 13, Connection lost every time when i try to send email

email connection

2 回覆

7190 瀏覽次數

Ivar

Connection lost every time when i try to send email and about few second the Connection restored but the email never send out.

i tried Settings >Outgoing Mail Servers

use the "Test Connection" then it show

"Connection Test Succeeded!

Everything seems properly set up!"

which setting i should change to fix the email problem?

Here are the error log:

2020-06-18 04:11:53,017 9646 INFO ? odoo: Odoo version 13.0

2020-06-18 04:11:53,017 9646 INFO ? odoo: addons paths: ['/opt/odoo/odoo/odoo/addons', '/home/simonlee/.local/share/Odoo/addons/13.0', '/opt/odoo/odoo/addons']

2020-06-18 04:11:53,018 9646 INFO ? odoo: database: default@default:default

2020-06-18 04:11:53,241 9646 INFO ? odoo.addons.base.models.ir_actions_report: Will use the Wkhtmltopdf binary at /usr/bin/wkhtmltopdf

2020-06-18 04:11:53,429 9646 INFO ? odoo.service.server: HTTP service (werkzeug) running on vultr.guest:8069

2020-06-18 04:12:02,184 9646 INFO ? odoo.http: HTTP Configuring static files

2020-06-18 04:12:02,241 9646 INFO master_db odoo.modules.loading: loading 1 modules...

2020-06-18 04:12:02,252 9646 INFO master_db odoo.modules.loading: 1 modules loaded in 0.01s, 0 queries

2020-06-18 04:12:02,273 9646 INFO master_db odoo.modules.loading: loading 57 modules...

2020-06-18 04:12:03,236 9646 INFO master_db odoo.modules.loading: 57 modules loaded in 0.96s, 0 queries

2020-06-18 04:12:03,954 9646 INFO master_db odoo.modules.loading: Modules loaded.

2020-06-18 04:12:03,965 9646 INFO master_db odoo.addons.base.models.ir_http: Generating routing map for key 1

2020-06-18 04:12:04,120 9646 INFO master_db werkzeug: 101.78.142.90 - - [18/Jun/2020 04:12:04] "POST /web/dataset/call_kw/mail.compose.message/write HTTP/1.1" 200 - 26 0.025 1.866

2020-06-18 04:12:04,295 9646 INFO master_db werkzeug: 101.78.142.90 - - [18/Jun/2020 04:12:04] "POST /web/dataset/call_kw/mail.compose.message/read HTTP/1.1" 200 - 17 0.013 0.013

2020-06-18 04:12:04,506 9646 INFO master_db werkzeug: 101.78.142.90 - - [18/Jun/2020 04:12:04] "POST /web/dataset/call_kw/res.partner/read HTTP/1.1" 200 - 2 0.007 0.009

2020-06-18 04:12:04,507 9646 INFO master_db werkzeug: 101.78.142.90 - - [18/Jun/2020 04:12:04] "POST /web/dataset/call_kw/ir.attachment/read HTTP/1.1" 200 - 16 0.016 0.011

2020-06-18 04:12:06,319 9646 INFO master_db odoo.addons.base.models.ir_mail_server: Mail delivery failed via SMTP server 'None'.

SMTPDataError: 553

Relaying disallowed as hagoinc@yahoo.com

2020-06-18 04:12:06,320 9646 ERROR master_db odoo.addons.mail.models.mail_mail: failed sending mail (id: 322) due to Mail Delivery Failed

Mail delivery failed via SMTP server 'None'.

SMTPDataError: 553

Relaying disallowed as hagoinc@yahoo.com

Traceback (most recent call last):

File "/opt/odoo/odoo/odoo/addons/base/models/ir_mail_server.py", line 526, in send_email

smtp.sendmail(smtp_from, smtp_to_list, message.as_string())

File "/usr/lib/python3.7/smtplib.py", line 888, in sendmail

raise SMTPDataError(code, resp)

smtplib.SMTPDataError: (553, b'Relaying disallowed as hagoinc@yahoo.com')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File "/opt/odoo/odoo/addons/mail/models/mail_mail.py", line 363, in _send

msg, mail_server_id=mail.mail_server_id.id, smtp_session=smtp_session)

File "/opt/odoo/odoo/odoo/addons/base/models/ir_mail_server.py", line 536, in send_email

raise MailDeliveryException(_("Mail Delivery Failed"), msg)

odoo.addons.base.models.ir_mail_server.MailDeliveryException: ('Mail Delivery Failed', "Mail delivery failed via SMTP server 'None'.\nSMTPDataError: 553\nRelaying disallowed as hagoinc@yahoo.com")

2020-06-18 04:12:06,344 9646 ERROR master_db odoo.addons.mail.models.mail_mail: Exception while processing mail with ID 323 and Msg-Id '<653931045186226.1592453524.709261655807495-openerp-14-purchase.order@vultr.guest>'.

Traceback (most recent call last):

File "/opt/odoo/odoo/addons/mail/models/mail_mail.py", line 363, in _send

msg, mail_server_id=mail.mail_server_id.id, smtp_session=smtp_session)

File "/opt/odoo/odoo/odoo/addons/base/models/ir_mail_server.py", line 526, in send_email

smtp.sendmail(smtp_from, smtp_to_list, message.as_string())

File "/usr/lib/python3.7/smtplib.py", line 861, in sendmail

(code, resp) = self.mail(from_addr, esmtp_opts)

File "/usr/lib/python3.7/smtplib.py", line 534, in mail

self.putcmd("mail", "FROM:%s%s" % (quoteaddr(sender), optionlist))

File "/usr/lib/python3.7/smtplib.py", line 367, in putcmd

self.send(str)

File "/usr/lib/python3.7/smtplib.py", line 359, in send

raise SMTPServerDisconnected('please run connect() first')

smtplib.SMTPServerDisconnected: please run connect() first

2020-06-18 04:12:06,347 9646 INFO master_db werkzeug: 101.78.142.90 - - [18/Jun/2020 04:12:06] "POST /web/dataset/call_button HTTP/1.1" 500 - 160 0.077 1.608

2020-06-18 04:12:06,353 9646 ERROR master_db werkzeug: Error on request:

Traceback (most recent call last):

File "/opt/odoo/odoo/addons/mail/models/mail_mail.py", line 256, in send

smtp_session=smtp_session)

File "/opt/odoo/odoo/addons/mail/models/mail_mail.py", line 363, in _send

msg, mail_server_id=mail.mail_server_id.id, smtp_session=smtp_session)

File "/opt/odoo/odoo/odoo/addons/base/models/ir_mail_server.py", line 526, in send_email

smtp.sendmail(smtp_from, smtp_to_list, message.as_string())

File "/usr/lib/python3.7/smtplib.py", line 861, in sendmail

(code, resp) = self.mail(from_addr, esmtp_opts)

File "/usr/lib/python3.7/smtplib.py", line 534, in mail

self.putcmd("mail", "FROM:%s%s" % (quoteaddr(sender), optionlist))

File "/usr/lib/python3.7/smtplib.py", line 367, in putcmd

self.send(str)

File "/usr/lib/python3.7/smtplib.py", line 359, in send

raise SMTPServerDisconnected('please run connect() first')

smtplib.SMTPServerDisconnected: please run connect() first

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File "/home/simonlee/.local/lib/python3.7/site-packages/werkzeug/serving.py", line 304, in run_wsgi

execute(self.server.app)

File "/home/simonlee/.local/lib/python3.7/site-packages/werkzeug/serving.py", line 292, in execute

application_iter = app(environ, start_response)

File "/opt/odoo/odoo/odoo/service/server.py", line 414, in app

return self.app(e, s)

File "/opt/odoo/odoo/odoo/service/wsgi_server.py", line 142, in application

return application_unproxied(environ, start_response)

File "/opt/odoo/odoo/odoo/service/wsgi_server.py", line 117, in application_unproxied

result = odoo.http.root(environ, start_response)

File "/opt/odoo/odoo/odoo/http.py", line 1281, in __call__

return self.dispatch(environ, start_response)

File "/opt/odoo/odoo/odoo/http.py", line 1251, in __call__

return self.app(environ, start_wrapped)

File "/home/simonlee/.local/lib/python3.7/site-packages/werkzeug/middleware/shared_data.py", line 220, in __call__

return self.app(environ, start_response)

File "/opt/odoo/odoo/odoo/http.py", line 1454, in dispatch

response = self.get_response(httprequest, result, explicit_session)

File "/opt/odoo/odoo/odoo/http.py", line 280, in __exit__

self._cr.commit()

File "/opt/odoo/odoo/odoo/sql_db.py", line 163, in wrapper

return f(self, *args, **kwargs)

File "/opt/odoo/odoo/odoo/sql_db.py", line 391, in commit

func()

File "/opt/odoo/odoo/addons/mail/models/mail_thread.py", line 2310, in send_notifications

env['mail.mail'].browse(email_ids).send()

File "/opt/odoo/odoo/addons/mail/models/mail_mail.py", line 262, in send

smtp_session.quit()

File "/usr/lib/python3.7/smtplib.py", line 984, in quit

res = self.docmd("quit")

File "/usr/lib/python3.7/smtplib.py", line 420, in docmd

self.putcmd(cmd, args)

File "/usr/lib/python3.7/smtplib.py", line 367, in putcmd

self.send(str)

File "/usr/lib/python3.7/smtplib.py", line 359, in send

raise SMTPServerDisconnected('please run connect() first')

smtplib.SMTPServerDisconnected: please run connect() first - - -

2020-06-18 04:12:08,861 9646 INFO master_db werkzeug: 101.78.142.90 - - [18/Jun/2020 04:12:08] "POST /web/webclient/version_info HTTP/1.1" 200 - 1 0.000 0.005

2020-06-18 04:12:15,394 9646 INFO ? odoo.addons.bus.models.bus: Bus.loop listen imbus on db postgres

2020-06-18 04:13:05,398 9646 INFO master_db werkzeug: 101.78.142.90 - - [18/Jun/2020 04:13:05] "POST /longpolling/poll HTTP/1.1" 200 - 22 0.027 50.024

2020-06-18 04:13:10,713 9646 INFO master_db werkzeug: 42.200.118.6 - - [18/Jun/2020 04:13:10] "POST /longpolling/poll HTTP/1.1" 200 - 20 0.010 50.015

Juan Jose Carballo Samayoa

https://github.com/odoo/odoo/issues/8134 check this post

David Bacter

Has anyone solved this issue?

I am inclined to believe that the issue has something to do with the email address of the sender but I am not sure.

I have the same issue. I have multiple users and those that have the domain in their email address same as the company (ex: @example.com) can send emails with no problem however when a user with an address with a different domain (ex: user@gmail.com) sends an email he gets a Connection lost... pop-up.

I am using the odoo.sh servers for mail.

Can anyone provide any useful insight?

喜歡這則討論？不要只閱讀，加入發表意見吧！

今天就建立帳戶，享受獨家功能，與我們精彩的社群互動！

註冊

相關帖文	回覆	瀏覽次數
Email set correctly but email is not being delivered? 已解決 email connection	10 7月 23	58368
emails not in emails list 已解決 email connection send	1 3月 15	6065
need more felixiblity and inovation on email marketing tools email	0 11月 25	170
After editing the Sales Order Confirmation email template, Odoo isn't using it. email	1 7月 25	1990
How to remove "Powered by Odoo" in email in the Enterprise version 已解決 email	5 11月 25	19938

此問題已被標幟

喜歡這則討論？不要只閱讀，加入發表意見吧！