跳至內容
選單
此問題已被標幟
3120 瀏覽次數

I have activate the Closure by customers check on the Team configuration and have two stages: closing process and solved.I have activated the Closure by customers check on the Team configuration and have two folded stages: closing process and solved. Is there a way to determine which of the two stages the ticket moves to when closed by the client? Since it is automatically sent to the stage that is found first and I would like it to be sent to solved instead of the closing process

頭像
捨棄
相關帖文 回覆 瀏覽次數 活動
0
10月 25
6
0
2月 25
2540
0
11月 24
2865
1
8月 24
3731
2
4月 25
2676