I have activate the Closure by customers check on the Team configuration and have two stages: closing process and solved.I have activated the Closure by customers check on the Team configuration and have two folded stages: closing process and solved. Is there a way to determine which of the two stages the ticket moves to when closed by the client? Since it is automatically sent to the stage that is found first and I would like it to be sent to solved instead of the closing process
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Contabilità
- Magazzino
- PoS
- Progetti
- MRP
La domanda è stata contrassegnata
3532
Visualizzazioni
Ti stai godendo la conversazione? Non leggere soltanto, partecipa anche tu!
Crea un account oggi per scoprire funzionalità esclusive ed entrare a far parte della nostra fantastica community!
Registrati| Post correlati | Risposte | Visualizzazioni | Attività | |
|---|---|---|---|---|
|
|
0
feb 25
|
2897 | ||
|
|
0
nov 24
|
3340 | ||
|
|
1
ago 24
|
4262 | ||
|
|
2
apr 25
|
3152 | ||
|
|
1
gen 24
|
3272 |