Hi Sohail Bhatti,

If newly created account.move records are not showing up in the Odoo interface, there are several potential reasons and troubleshooting steps you can follow:

1. Check Filters and Search Criteria:

Ensure that the filters and search criteria in the view are not excluding the records you're trying to find. Double-check the search bar and any filters applied to the list view.

2. Date Range:

Verify that the date range in your view includes the period in which the new account.move records were created.

3. Access Rights:

Ensure that the user has the necessary access rights to view the account.move records. Check the user's group settings to make sure they have the appropriate permissions.

4. Record Status:

Check the status of the records. For example, if you are using a workflow or have a specific status field, ensure that the records are in a state that allows them to be displayed.

5. Reload/Refresh the Page:

Sometimes, changes might not immediately reflect in the Odoo interface. Try refreshing or reloading the page to see if the new records appear.

6. Check Server Logs:

Examine the Odoo server logs for any error messages or warnings related to the creation or retrieval of account.move records. This can provide insights into potential issues.

7. Custom Code or Modules:

If you have custom code or additional modules that modify the behavior of account.move records or related views, check if they are affecting the visibility of records.

8. Database Integrity:

Perform a check on the database integrity. Sometimes, issues with the database can lead to data not being displayed correctly.

9. Cache Issues:

Odoo relies on caching for performance. Clear the browser cache or try accessing Odoo from a different browser to rule out any caching issues.

10. Check Server Resources:

Ensure that your Odoo server has sufficient resources (CPU, memory, etc.) to handle the requests. Lack of resources might lead to incomplete data retrieval.

11. Review Odoo Version and Modules:

Confirm that you are using a compatible version of Odoo and that all relevant modules are updated to the appropriate versions.

Feel free to contact me if needed

Hope this will help you.

Thanks & Regards,
Email:  odoo@aktivsoftware.com           

Skype: kalpeshmaheshwari

Hi,
Can you ensure the created invoice exists in the db level ? See if the record exists in account.move table at PostgreSQL level and just hidden from odoo user interface ?

Also did you pass move_type while creating the invoice ? if not, check in the journal entries menu and see if you can see the created record there.

Thanks

Thank you for your suggestions. We have already checked the filters, search criteria, and access rights, and everything seems to be in order. We can create and read the newly created records programmatically using the XML-RPC API without any issues. However, records created manually are visible in the interface. Any further guidance on troubleshooting this issue would be greatly appreciated. Thank you!

1. Check Filters and Search Criteria: Ensure that any filters or search criteria applied in the interface are not excluding the newly created records. Sometimes, records may not appear due to specific filtering settings.
2. Check Access Rights and Record Rules: Verify that the user has appropriate access rights to view the account.move records. Additionally, check if there are any record rules applied that might restrict access to certain records based on specific criteria.
3. Check Domain Filters: Examine any domain filters applied to views or actions related to account.move records. Domains can restrict which records are displayed based on predefined conditions. Make sure that the domain filters are not inadvertently excluding the newly created records.

You can domain from action menu(Open debug mode > Click debug menu > Click Edit Action Menu).

Thankyou.