Madhu's Ltd
Madhu’s partnered with Thoughtlogik to evaluate their fragmented operational systems and recommend a scalable digital platform. After a consulting engagement and process review, Thoughtlogik delivered a tailored Odoo MVP that demonstrated how Odoo could unify their restaurant and catering operations. The MVP included venue and event booking, quotation workflows, inventory control, and HR features — addressing their immediate and future business needs.
Impressed by the MVP’s fit and flexibility, Madhu’s selected Odoo for a full rollout, replacing manual processes and disjointed systems with a comprehensive, cloud-based ERP solution.
Before Odoo, Madhu’s relied on spreadsheets, legacy apps, and isolated tools for managing bookings, HR, finance, and inventory. As the business grew in complexity, they needed a centralized platform to automate key processes, enhance visibility, and ensure seamless coordination across departments.
Key Challenges
Unstructured inventory and procurement workflows, particularly across kitchens, bars, and event venues leading to significant stock discrepancies and even missing/stolen goods estimated at over £2 million.
No systematised management of event picking lists, making food and equipment preparation for events error-prone and time-consuming.
Lack of a rental workflow to manage event equipment such as cutleries, crockeries, AV systems, and kitchen units, which are often hired internally across venues.
No employee self-service portal, causing inefficiencies in handling HR tasks such as leave requests, payslips, and rota updates.
Disconnected HR systems, resulting in limited visibility into staff availability, time-off planning, and compliance with shift and labour regulations.
Limited scalability due to disconnected systems, which hindered operational efficiency across their expanding multi-venue and international business model.
Odoo Modules Implemented
Website
Sales
Inventory
Barcode
Purchase
Repairs
Employees
Recruitment
Payroll
Time Off
Sign
Odoo Solution and Benefits
End-to-End Business Transformation using Odoo’s modular platform:
Comprehensive Inventory Management: Multi-location stock control across central kitchens, bars, and event sites, with real-time visibility and audit-ready traceability.
Internal Transfer Workflow with Approvals: Custom internal stock transfer process to move food, drink, and equipment between venues and events, with built-in approval stages.
Employees Module with Custom Onboarding & Self-Service Portal: Fully tailored onboarding experience, plus an employee portal enabling staff to manage personal data, time-off requests, payslips, and schedules independently.
Zoho–Odoo Integration: Seamless integration of sales orders and rental orders between Zoho CRM and Odoo, ensuring real-time data sync and reducing manual duplication.
Overall Business Impact:
Unified Operations: All business functions managed in one platform
Error Reduction: Automated processes replaced fragmented workflows
Full Visibility: Real-time dashboards for leadership insight
Employee Empowerment: Staff manage HR tasks via self-service portal
Scalable Infrastructure: Supporting future growth across locations and countries
