Introduction
A good POS system is crucial for delivering an exceptional customer experience.
In today’s dynamic business landscape, selecting the right Point of Sale (POS) system is crucial for businesses in the retail and food service industries. With an array of options available making an informed decision requires a comprehensive understanding of the platform’s capabilities, features, and suitability for different business models.
To offer a comprehensive comparison of several POS solutions, we’ve done the exercise for some of the most renowned ones in the MENA region: Odoo, Foodics and Sapaad. We’ve compiled a table that outlines key features essential to any POS platform, along with integrated business management tools that enhance point of sale functionality. Happy reading!
Odoo
Odoo is designed to revolutionize enterprise software by offering a solution that addresses complex needs with simplicity. It has emerged as a popular choice for businesses of all sizes, providing over 82 fully integrated business apps and thousands of community modules. This open-source software covers various sectors, making it a significant player in the market. Odoo is the only all-in-one solution in the F&B industry, offering a PoS with a full backend covering Inventory management, Accounting, Procurement, CRM, HRMS, Marketing & more.
"An integrated POS system connects all facets of your retail operations, driving efficiency and cohesion."
12 million
users
1 to 6 weeks
to be implemented
44,000 +
integrated apps
3,600 +
employees
Sapaad
Sapaad is a cloud-based POS system tailored for the food and beverage industry, known for its simplicity and efficiency. It streamlines order-taking and management with an intuitive interface, allowing staff to focus on customer service. Sapaad provides real-time inventory tracking to maintain optimal stock levels and minimize costs. The system also includes delivery management features, ensuring accurate and timely service. Sapaad’s robust analytics and reporting tools offer insights into sales trends and operational performance. With support for multiple outlets, Sapaad is ideal for businesses with several locations, offering centralized control and reporting. Its cloud-based model eliminates the need for expensive hardware and maintenance, providing a cost-effective solution for small to medium-sized businesses.
2,000
users
2 to 7 days
to be implemented
30 +
integrated apps
200 +
employees
Features Comparison
Payments & Checkout
Odoo
Sapaad
Payment Handling
Cash Handling
Credit/Debit Card
Mobile Payment
Digital Wallet
Gift Card
Contactless/NFC Payments
Scan to Pay (QR on Display)
Tap to pay
Deposit/Layaway
Buy Now, Pay Later
Multi-Currency Support
Currency Conversion
Currency Rounding
Invoicing & Order Handling
Invoicing Capabilities
Late Invoicing
Invoice Customer Generation
Parallel Order
Sell on the Move
Counter-Scale Integration
Subscriptions Support
Cross-session Selling
Receipt & Customer
Digital and Physical Receipt
Customizable Receipts
Split Tender
Tips Management
Discount Management
Cross-Selling and Upselling
Accounting
Accounting Integration
Customer Account Balance
Support for Compound Taxes
Support for Eco-taxes
Support for Recupel
Support for BEBAT
Tax Reporting Capability
Detailed Tax Statement
Integrated Tax Calculations
Tax Exemption
Tax Reconciliation
Real-Time Consolidation
Fiscal Positions
Products
Odoo
Sapaad
Product Information & Organization
Product Category
Product Search and Filter
Product Attribute/Variant
Unit of Measurement
Large Product Range
Product Image and Gallery
Import/Export of Product Data
Bulk Product Editing/Updating
Barcode Generation
Barcode Scanning
Dynamic Barcodes
Seasonal Inventory
Kits Management
Multi-location pricing
Product Configurator
Pricing and Promotions
Price List
Discount/ Promotional Pricing
Bundle Pricing
Inventory Management
Inventory Tracking and Status
Automated Inventory
Multi-warehouse Inventory
Lots / Serial Numbers
SKU (Stock Keeping Unit)
Inventory Transfer and Allocation
Low Inventory Alert System
Stock Replenishment Alerts
Procurement Management
Procurement Visibility
Employee Management
Odoo
Sapaad
Attendance & Time Management
Employee Time Clock
Scheduling & Roster
Switch Employee Session
Access & Permissions
Role-Based Access Control
Employee Access Control
Performance & Target Setting
Sales Targets Management
Employee Performance Metrics
Additional Features
Session History
Task Assignment Pricing Options
Chatter
Employee Training
Sales Commission
Payroll Integration
HR Integration
Restaurant Management
Odoo
Sapaad
Table Management
Floor plans
Table Transfer
Online Table Booking
Wait List Management
Table Status Tracking
Split Bill Capability
Order Management
Delayed Order Processing
Takeout & Delivery
Online Ordering System
Order Status Updates
Bar Tabs
Order Queues
Kitchen Order Tickets
Preparation Status Display
Menu Management
Digital Menu Management
Customizable Menu
QR Code Menu
Menu Deals
Seasonal Menu Rotation
Kitchen Management
Kitchen Printing System
Kitchen Display
Ingredient Tracking
Customer Self-service
Self-Order Kiosks
Self Order at Table
Self Payment at Table
Additional Features
Food Allergen Alerts
Customer & Loyalty
Odoo
Sapaad
Customer Management
Customer Details Management
Customer Interaction History
Business Customer Handling
Customer Contact Tools
Customer Tagging
Customer Receivable/Credit Limit
Pop-Up Notes (Customer Details)
Marketing Preference
Customer Engagement and Communication
Custom Promotional Messaging
Customer Insight & Analytics
Customer Segmentation
Personalized Campaigns
Birthday Reminders/Discount
Omnichannel Experience
Feedback Collection
Customer Satisfaction Tracking
Loyalty & Rewards Programs
Loyalty Card Management
VIP or Membership Programs
Loyalty and Discount Program
Coupon Management
Loyalty/Discount Usage Limit
Discount Validity Period
Reporting & Analytics
Odoo
Sapaad
Sales & Revenue Reporting
Real-Time Sales Data
Sales Reports
Cash Flow Reports
Revenue Trend Analysis
Time-Based Sales Reports
Gross Margin Reports
Inventory & Product Analytics
Inventory Reports
Product Performance Reports
Inventory Turnover Reports
Category-Wise Sales Reports
Transactional Reporting
Session Reports
Discount Reports
Refund & Returns Reports
Operational Analytics
Cash Control Reports
Employee Performance Reports
Peak Hours Identification
Dashboard & Customization
Dashboard Overview
Custom Reports
KPI Tracking
Predictive Analytics
Data Export/Import Capability
Customer Insights
Customer Behavior Reports
Customer Segmentation Reports
Loyalty Program Reports
Hardware Integration
Odoo
Sapaad
Device Compatibility
Desktop Support
Tablet Support
Mobile Device Support
Touch Screen Compatibility
Peripheral Integration
Barcode Scanner Support
Receipt Printer Integration
Cash Drawer Integration
Customer Display
Card Reader/EMV Reader
Mobile Card Reader Support
Weighing Scale Integration
Kitchen Printer
Employee Login Card/RFID Tag
Integration Ecosystem
Odoo
Sapaad
Ordering and Delivery
Deliveroo
Talabat
Urban
Deliverect
Pricing & Conditions
Odoo
Sapaad
Pricing & Conditions
Pricing
Free1
Free2
Free Plan
Free Trial
Open-Source
Hosting Mode
On-premise/Cloud
On-premise/Cloud
1. Odoo is free for unlimited users, as long as you use solely one app. 25.5 USD per user/per month.
2. Free setup with a 2.1% charge per transaction.
Different solutions, Different needs
When choosing the right software for your business, it is important to assess several criteria based on your specific needs.
Business Scope measures a software’s capacity to meet your business needs comprehensively through its features and its flexibility in customizability and integration with other tools.
User-friendliness measures how straightforward and user-friendly a software solution is for your team to navigate, requiring minimal training or complex procedures. Additionally, it evaluates how hassle-free the software is to set up, considering factors like time, effort, and resource requirements for initial configuration within your organization.
Odoo is an integrated platform offering a wide range of applications covering various business functions such as sales, CRM, project management, inventory, manufacturing, accounting, human resources, and more. In comparison to its competitors, who lack some important features, Odoo offers both high-quality restaurant and retail store management features.
Sapaad stands out as an advanced solution, providing extensive integrations and a robust restaurant management system for front-end and back-end operations. However, it falls short in addressing all of a business’s requirements, such as central kitchen production management, HR functionalities, and online order handling. Additionally, its commission-based pricing model on each order can significantly impact a business’s profitability, especially when operating with narrow profit margins.
Conclusion
Ultimately, the choice depends on your organization’s specific requirements, scale, and the balance between customization, ease of use, and setup.
Both Odoo and Sapaad bring a unique approach to the F&B industry and POS software market, however, if you are looking for a complete all-in-one solution covering every aspect of restaurant management, Odoo emerges as the clear winner. Its extensive range of features, from POS to Supply Chain, Accounting, and HRMS, is included and readily integrated. This advantage makes Odoo the most versatile and scalable option for restaurants looking to manage all operations without external integrations or the additional cost of third-party solutions.
