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Hi

If I create a new user, I get this error message.

ssert values.get('email_from'), 'email_from is missing or empty after template rendering, send_mail() cannot proceed' AssertionError: email_from is missing or empty after template rendering, send_mail() cannot proceed

NB: I configure the SMTP server.

Plz What is the probleme ?

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I solved this problem by install the jinja2 package

sudo apt-get install python-jinja2

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Hello Khallidos,

You didn't specify the email either for the new user or the logged in user. Check if both users has the email specified.

The email_from on the template is not defined. Check here:

email_from

enter a value like:${object.company_id.name} <${object.company_id.email}> and it should work.

Thanks,

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Thanks. I did the same; But I get the same error !!!

But did you check that your new user's company has email id becuase this formula will take the email id from there.

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Yeeah.I put an email for the new user's company. but the same error !!

I have this same problem. Admin, Company and the Partner related to the company all have an email address - and the templates already have the code to retrieve the company email address.

I have this same problem.

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Hi Naresh

Thanks for replay. I specify the email for both, but I get the same email !!!

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Hi Khalidoss, what do you mean by " but I get the same email" your question says you have an error " 'email_from is missing or empty " ?

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Yes, sorry , I get the same error not email !!!

Hi Khalidoss, I have updated my answer !

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Ok but where can I find the same configuration in the V7?

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