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odoo accounting v14 pos v15

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Problem with creation of new user(send email)

email user

4 Vastaukset

10384 Näkymät

LAKHSAM Khalid

If I create a new user, I get this error message.

ssert values.get('email_from'), 'email_from is missing or empty after template rendering, send_mail() cannot proceed' AssertionError: email_from is missing or empty after template rendering, send_mail() cannot proceed

NB: I configure the SMTP server.

Plz What is the probleme ?

Ray Carnes

Paras vastaus

I solved this problem by install the jinja2 package

sudo apt-get install python-jinja2

Naresh Soni (nch)

Hello Khallidos,

You didn't specify the email either for the new user or the logged in user. Check if both users has the email specified.

The email_from on the template is not defined. Check here:

$email_from$

enter a value like:${object.company_id.name} <${object.company_id.email}> and it should work.

Thanks,

LAKHSAM Khalid

Tekijä

Thanks. I did the same; But I get the same error !!!

Naresh Soni (nch)

But did you check that your new user's company has email id becuase this formula will take the email id from there.

LAKHSAM Khalid

Tekijä

Yeeah.I put an email for the new user's company. but the same error !!

Ray Carnes

I have this same problem. Admin, Company and the Partner related to the company all have an email address - and the templates already have the code to retrieve the company email address.

Mehmet Demirel

I have this same problem.

LAKHSAM Khalid

Tekijä

Hi Naresh

Thanks for replay. I specify the email for both, but I get the same email !!!

Naresh Soni (nch)

Hi Khalidoss, what do you mean by " but I get the same email" your question says you have an error " 'email_from is missing or empty " ?

LAKHSAM Khalid

Tekijä

Yes, sorry , I get the same error not email !!!

Naresh Soni (nch)

Hi Khalidoss, I have updated my answer !

FROMENTIN

Ok but where can I find the same configuration in the V7?

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