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emailuser
4 Replies
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LAKHSAM Khalid

Hi

If I create a new user, I get this error message.

ssert values.get('email_from'), 'email_from is missing or empty after template rendering, send_mail() cannot proceed' AssertionError: email_from is missing or empty after template rendering, send_mail() cannot proceed

NB: I configure the SMTP server.

Plz What is the probleme ?

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Ray Carnes
Jawaban Terbai

I solved this problem by install the jinja2 package

sudo apt-get install python-jinja2

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Naresh Soni (nch)
Jawaban Terbai

Hello Khallidos,

You didn't specify the email either for the new user or the logged in user. Check if both users has the email specified.

The email_from on the template is not defined. Check here:

email_from

enter a value like:${object.company_id.name} <${object.company_id.email}> and it should work.

Thanks,

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LAKHSAM Khalid
Penulis

Thanks. I did the same; But I get the same error !!!

Naresh Soni (nch)

But did you check that your new user's company has email id becuase this formula will take the email id from there.

LAKHSAM Khalid
Penulis

Yeeah.I put an email for the new user's company. but the same error !!

Ray Carnes

I have this same problem. Admin, Company and the Partner related to the company all have an email address - and the templates already have the code to retrieve the company email address.

Mehmet Demirel

I have this same problem.

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LAKHSAM Khalid
Penulis Jawaban Terbai

Hi Naresh

Thanks for replay. I specify the email for both, but I get the same email !!!

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Naresh Soni (nch)

Hi Khalidoss, what do you mean by " but I get the same email" your question says you have an error " 'email_from is missing or empty " ?

LAKHSAM Khalid
Penulis

Yes, sorry , I get the same error not email !!!

Naresh Soni (nch)

Hi Khalidoss, I have updated my answer !

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FROMENTIN
Jawaban Terbai

Ok but where can I find the same configuration in the V7?

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