Перейти к содержимому
Чтобы взаимодействовать с сообществом, необходимо зарегистрироваться.
All Posts Люди Значки
Теги (View all)
odoo accounting v14 pos v15
Об этом форуме
Этот вопрос был отмечен
emails
1 Ответить
3380 Представления
Аватар
Victor

I have problem in Odoo 9 with incoming Email 


in LOG 


File "/odoo/odoo-server/addons/mail/models/mail_thread.py", line 825, in message_route_verify

raise ValueError('Routing: posting a message without model should be with a parent_id (private mesage).')

ValueError: Routing: posting a message without model should be with a parent_id (private mesage).

Аватар
Отменить
Аватар
TKF
Лучший ответ

Hello Victor,

This error happens when a directly email is sent to an email address of your instance that do not accept direct email, such as the catchall@... email.
Indeed, the catchall email address only accept replies to emails send from an existing thread. Otherwise, where should the email be added ? The system cannot guess.

This error can happen when:- The email is sent using the "New" button of the email client instead of the "Reply" button.- The email is sent from an email client which does not respect the email protocol standards- The email is a reply to a thread that has been deleted (the mail was sent from a sale order, which was removed, ...).

Regards,
Аватар
Отменить
Related Posts Ответы Просмотры Активность
Enhancing Email Management in Odoo: A Missing Piece
emails
Аватар
0
дек. 24
1506
In odoo16 outgoing emails server is configured but emails getting failed
emails
Аватар
Аватар
Аватар
3
мая 24
2061
How to grant the right to send out going mail in an Odoo method Решено
emails
Аватар
1
февр. 24
4089
How often are email messages sent from Odoo?
emails
Аватар
Аватар
1
дек. 23
2404
Sent emails from odoo to contacts an followers contacts
emails
Аватар
Аватар
Аватар
2
апр. 23
2150