Перейти к содержимому
Меню
Чтобы взаимодействовать с сообществом, необходимо зарегистрироваться.
Этот вопрос был отмечен
1 Ответить
3991 Представления

How to merge two contacts into a parent contact and a child (delivery) account?

When I tried merging two accounts, the address and contact information was lost.  The area under Contacts & Addresses was blank.  I was expecting the address of the merged account to appear in this area as a child account.

Is there any way to do this, or am I doing something wrong?

Аватар
Отменить
Лучший ответ

Hi Fred:

In the scenario described, you don't need to do a merge. You can edit the "child" contact record and select the "parent" contact's name in the "Related Company" field (it appears under the Contact Name). This will establish a parent-child relationship between the two.

Аватар
Отменить
Автор

Hi Paresh, after two days of struggling with the merging function, I just tried your method and it is exactly what I needed to do. Thanks so much for your help! Fred G.

Related Posts Ответы Просмотры Активность
2
мая 20
3515
7
мар. 25
25662
3
дек. 24
3093
1
мая 25
1618
1
мар. 25
1723