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Hello and good day.

I would like to inquire about possible solution(s) to fix the issue wherein this ValidationError appears:

Journal Entry is not valid. In order to proceed, the journal items must include one and only one receivable/payable account (with an exception of internal transfers).

I have checked the related journal entry and I found out that the entry has 2 payable lines instead of 1. However, the entries are already reconciled. I tried resetting the record to draft but the stated error appears. Additionally, I tried to forcefully set the record to draft, but I cannot modify the lines as it stated that the lines were already reconciled. I was trying to unreconcile the lines but the same ValidationError appears.

Thank you so much for helping me. Have a great day!

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Hello Austin, can you share validation message pls

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Hello. This is the ValidationError showing:

"Journal Entry %s is not valid. In order to proceed, the journal items must "

"include one and only one receivable/payable account (with an exception of "

"internal transfers)."

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