Hi All,
I am using Odoo15. When I am creating a Customer selecting parent_id (say 1000), I am getting the mentioned error. I have checked the logs and the below got the below error.
bad query: INSERT INTO "mail_message" ("id", "add_sign", "author_id", "body", "create_date", "create_uid", "date", "email_from", "is_internal", "message_id", "message_type", "model", "parent_id", "record_name", "reply_to", "res_id", "subject", "subtype_id", "write_date", "write_uid") VALUES (nextval('mail_message_id_seq'), true, 3, '
Contact created
', '2022-11-04 18:02:48.485415', 2, '2022-11-04 18:02:48', '"Administrator" <admin@example\.com>',\ true,\ '',\ 'notification',\ 'res\.partner',\ 1000,\ NULL,\ '"Administrator"\ <admin@example.com>', 1001 NULL, 2, '2022-11-04 18:02:48.485415', 2) RETURNING idERROR: insert or update on table "mail_message" violates foreign key constraint "mail_message_parent_id_fkey"
DETAIL: Key (parent_id)=(1000) is not present in table "mail_message".
This is not happening if I create a company which is not having a parent ID. I am not getting why parent_id is getting passed to mail.message which is actually the parent_id of Customer getting created. Any idea why this is happening and how can it be resolved?
found a similar issue in the below link. But no answer found.
https://www.odoo.com/forum/help-1/account-follow-up-email-error-39090