Odoo Experience 2019
-
Boost Your Efficiency with the Next Activities
Céline Da Mota De Lemos Pantoja, Business Analyst - OdooВыполнено
-
Creating a WOW Website: Tips and Tricks
Mathieu Weyemberg, Business Analyst - OdooВыполнено
-
Live Chat: a Great Way to Engage with Your Customers
Elena Aguirre Claeyssens, Business Support - OdooВыполнено
-
How to Choose the Proper Infra (Online, Odoo.sh or On premise)
Michael Vannerom, Developer - OdooВыполнено
-
Odoo Studio: Build an App from Scratch with Zero Coding Experience
Luc Nailis, Product Owner - OdooВыполнено
-
Business Game Workshop: Play with Scale-Up!
Charline Louis, Marketing Officer - OdooВыполнено
-
Accounting Consolidation Made Easy
Cédric Thiry, Business Analyste - OdooВыполнено
-
Company Culture: Creating a Fun Environment for Your Employees
Emy Gilson, HR Officer - OdooВыполнено
-
HR Apps: Leaves, Attendances and Planning
Caroline Moons, Talent Retention Officer - OdooВыполнено
-
Importing Big Data Made Easy
Nicolas Bebawi, Developer - OdooВыполнено
Helpdesk: a 5-Star After-Sales Service for Your Customers
Расположение: Martin's / Agora
-
03.10.2019, 15:30
-
03.10.2019, 15:50
(Europe/Brussels)
(20 минут)
Elena Maglio, Business Support - Odoo
Elena Maglio, Business Support - Odoo
The goal of this talk is to showcase the new After Sales features from the Helpdesk app.
Introduction to the key features of After-Sales:
- refunds (issue credit notes from tickets)
- repairs (generate repair orders for broken items from tickets)
- coupons (grant promotional coupons from tickets)
- returns (return products from tickets) 2) Small demo of the 4 use-cases
+ create a ticket from a lead