Odoo Experience 2019
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Live Chat: a Great Way to Engage with Your Customers
Elena Aguirre Claeyssens, Business Support - OdooHoàn tất
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Business Game Workshop: Play with Scale-Up!
Charline Louis, Marketing Officer - OdooHoàn tất
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Creating a WOW Website: Tips and Tricks
Mathieu Weyemberg, Business Analyst - OdooHoàn tất
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Boost Your Efficiency with the Next Activities
Céline Da Mota De Lemos Pantoja, Business Analyst - OdooHoàn tất
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How to Choose the Proper Infra (Online, Odoo.sh or On premise)
Michael Vannerom, Developer - OdooHoàn tất
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Odoo Studio: Build an App from Scratch with Zero Coding Experience
Luc Nailis, Product Owner - OdooHoàn tất
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New Service for Partners
Catherine Vieslet, Business Services Manager & Sebastien Bruyr, CCO - OdooHoàn tất
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Tools & Best Practices for New Odoo Partners
James Ellison, Business Advisor - OdooHoàn tất
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Load Testing: How to Stress Your Odoo with Locust
Michael Vannerom, Developer - OdooHoàn tất
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How to Create l10n Payroll Structures
Yannick Tivisse, Developer - OdooHoàn tất
Helpdesk: a 5-Star After-Sales Service for Your Customers
Địa điểm: Martin's / Agora
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15:30, 03/10/2019
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15:50, 03/10/2019
(Europe/Brussels)
(20 phút)
Elena Maglio, Business Support - Odoo
Elena Maglio, Business Support - Odoo
The goal of this talk is to showcase the new After Sales features from the Helpdesk app.
Introduction to the key features of After-Sales:
- refunds (issue credit notes from tickets)
- repairs (generate repair orders for broken items from tickets)
- coupons (grant promotional coupons from tickets)
- returns (return products from tickets) 2) Small demo of the 4 use-cases
+ create a ticket from a lead