The goal of this talk is to showcase the new After Sales features from the Helpdesk app.   

Introduction to the key features of After-Sales: 

- refunds (issue credit notes from tickets) 

- repairs (generate repair orders for broken items from tickets) 

- coupons (grant promotional coupons from tickets) 

- returns (return products from tickets)  2) Small demo of the 4 use-cases

+ create a ticket from a lead