Odoo Experience 2019
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Business Game Workshop: Play with Scale-Up!
Charline Louis, Marketing Officer - OdooConcluído
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Odoo Studio: Build an App from Scratch with Zero Coding Experience
Luc Nailis, Product Owner - OdooConcluído
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Creating a WOW Website: Tips and Tricks
Mathieu Weyemberg, Business Analyst - OdooConcluído
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Live Chat: a Great Way to Engage with Your Customers
Elena Aguirre Claeyssens, Business Support - OdooConcluído
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Boost Your Efficiency with the Next Activities
Céline Da Mota De Lemos Pantoja, Business Analyst - OdooConcluído
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How to Choose the Proper Infra (Online, Odoo.sh or On premise)
Michael Vannerom, Developer - OdooConcluído
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5 Reasons to Use Odoo Point of Sale
Laura Piraux & Lucie Canon, Product Owner - OdooConcluído
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Odoo.sh for Project Managers & Developers
Benjamin Akboka Apengu, Developer - OdooConcluído
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How to Develop Your Own In-App Purchase Service
Damien Bouvy , Developer - OdooConcluído
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The Customer Success App - Boost Your MRR
Julian Sautter, Business Analyst - OdooConcluído
Helpdesk: a 5-Star After-Sales Service for Your Customers
Local: Martin's / Agora
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03/10/2019 15:30
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03/10/2019 15:50
(Europe/Brussels)
(20 minutos)
Elena Maglio, Business Support - Odoo
Elena Maglio, Business Support - Odoo
The goal of this talk is to showcase the new After Sales features from the Helpdesk app.
Introduction to the key features of After-Sales:
- refunds (issue credit notes from tickets)
- repairs (generate repair orders for broken items from tickets)
- coupons (grant promotional coupons from tickets)
- returns (return products from tickets) 2) Small demo of the 4 use-cases
+ create a ticket from a lead