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Alawite Islamic Charity Association
Alawite Islamic Charity Association
The Alawite Islamic Charity Association (AICA) is a non-governmental organization located in Lebanon that was founded in 1950. It is registered under the decree No. 4500/1950 and aims to claim the rights of communities through development and social projects as well as health care and medical services. Its projects and activities aim to mitigate all forms of discrimination towards civil rights access (medical, health, education, work opportunities, or any other additional required support), raise individual and collective awareness, mainstream protection and disseminate risks prevention. The intervention strategy consists of a holistic approach within development, advocacy and resilience as well as relief and emergency response action. AICA ensures equity & access to Human Rights for vulnerable communities with facing any kind of discrimination.

With its growing portfolio of services, AICA needed a reliable system to streamline their operations across all verticals.
NavyBits implemented Odoo 16 and provided solution to manage their medical center, their community restaurant as well as the core workflows of the organization, all in one database.

NavyBits and Odoo allowed AICA to better understand their data by branch and cost center and overhauled the patient processing in their medical center.

Odoo was a perfect fit for the needs of an NGO like AICA and allowed easier compliance with the obligations towards the international donors supporting the association.
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Wassim El Zein
Wassim El Zein
Industry: Non-Profit Organization
Sector: Education, Healthcare, and Social Services

Imam Sadr Foundation (ISF), a well-established NGO based in Tyre and Beirut, Lebanon, operates across multiple educational, healthcare, and social service sectors. The foundation encompasses various institutions, including schools, academies, childhood centers, and vocational training programs, playing a crucial role in community development. However, ISF faced challenges with their previous Odoo partner, leading to inefficiencies in personnel management, payroll, procurement, and document handling. To optimize operations and improve workflow, ISF partnered with Azkatech, an Odoo Gold Partner, to implement a tailored Odoo ERP solution. The system was deployed in multiple phases, starting with core HR functions such as employee management, attendance tracking, time-off requests, document management, surveys, and e-learning. The second phase covered payroll, accounting, procurement, and inventory management, ensuring financial and logistical efficiency. A later phase integrated POS, manufacturing, fleet management, and healthcare services. By centralizing operations into a unified platform, ISF now benefits from improved employee tracking, automated payroll processing, transparent financial reporting, and efficient resource allocation. The integration with Odoo’s mobile application further enhances accessibility for training and notifications. This digital transformation has enabled ISF to streamline internal processes, improve service delivery, and enhance its impact on the communities it serves.
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