Helpdesk
Voltooid
Service Level Agreements (SLAs)
In this video, learn how to create Service Level Agreements (SLA) and manage them, in Odoo Helpdesk application.
Beoordeling
0
0
1.
What does "SLA" stand for?
2.
Where can you specify a specific customer to apply an SLA policy to?
3.
What information is added to a ticket once it matches an SLA policy?
