Hello, I would like to get messages visible in conversations (In that top right haze).
I have catchall@ as incoming server. User email and employee work email set to name.surname@ which goes to catchall and odoo capture it.
Now I need to show that message in conversations to the right user. Is it possible to do that?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
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- Magazzino
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- MRP
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We use Odoo 17 and have the same problem. The outgoing messages work fine. The incoming messages are not imported.
web_1 | 2024-03-14 15:20:48,305 1 INFO test-local odoo.addons.mail.models.fetchmail: start checking for new emails on imap server odoo@domain.com
web_1 | 2024-03-14 15:20:49,019 1 INFO test-local odoo.addons.mail.models.mail_thread: Routing mail from "Sender" " rel="ugc">sender@external-domain.com> to odoo@domain.com,"My Company S00021" " rel="ugc">odoo@domain.com> with Message-Id : not routing bounce email.
web_1 | 2024-03-14 15:20:49,043 1 INFO test-local odoo.addons.mail.models.fetchmail: Fetched 1 email(s) on imap server odoo@domain.com; 1 succeeded, 0 failed.
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