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email aliases not giving correct reply to address

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Alexander Soare

I have an email server setup for incoming/outgoing with catchall@ as the address.

For Contacts I have catchall5@ set up as an alias.

So presumably when I post a message to a contact in odoo it should go to that contact with reply-to as catchall5@. My problem is that the email does get through but the reply-to is catchall@ so not the alias. What am I doing wrong here?


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Ray Carnes
Migliore risposta

What is the value of your System Parameter mail.catchall.alias ?

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Alexander Soare
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it's "catchall"

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Ray Carnes
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That means you are globally setting the reply address to catchall@ - remove it (remove the system parameter completely) and the emails won't have their reply-to overridden.

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Alexander Soare
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(grateful for your responses. thanks.) Right but then the reply-to becomes the email of the odoo user sending the message, not catchall5@.