Skip ke Konten
Odoo Menu
  • Login
  • Uji coba gratis
  • Aplikasi
    Keuangan
    • Akuntansi
    • Faktur
    • Pengeluaran
    • Spreadsheet (BI)
    • Dokumen
    • Tanda Tangan
    Sales
    • CRM
    • Sales
    • POS Toko
    • POS Restoran
    • Langganan
    • Rental
    Website
    • Website Builder
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Rantai Pasokan
    • Inventaris
    • Manufaktur
    • PLM
    • Purchase
    • Maintenance
    • Kualitas
    Sumber Daya Manusia
    • Karyawan
    • Rekrutmen
    • Cuti
    • Appraisal
    • Referensi
    • Armada
    Marketing
    • Social Marketing
    • Email Marketing
    • SMS Marketing
    • Acara
    • Otomatisasi Marketing
    • Survei
    Layanan
    • Project
    • Timesheet
    • Layanan Lapangan
    • Meja Bantuan
    • Planning
    • Appointment
    Produktivitas
    • Discuss
    • Approval
    • IoT
    • VoIP
    • Pengetahuan
    • WhatsApp
    Aplikasi pihak ketiga Odoo Studio Platform Odoo Cloud
  • Industri-Industri
    Retail
    • Toko Buku
    • Toko Baju
    • Toko Furnitur
    • Toko Kelontong
    • Toko Hardware
    • Toko Mainan
    Makanan & Hospitality
    • Bar dan Pub
    • Restoran
    • Fast Food
    • Rumah Tamu
    • Distributor Minuman
    • Hotel
    Real Estate
    • Agensi Real Estate
    • Firma Arsitektur
    • Konstruksi
    • Estate Management
    • Perkebunan
    • Asosiasi Pemilik Properti
    Konsultansi
    • Firma Akuntansi
    • Mitra Odoo
    • Agensi Marketing
    • Firma huku
    • Talent Acquisition
    • Audit & Sertifikasi
    Manufaktur
    • Tekstil
    • Logam
    • Perabotan
    • Makanan
    • Brewery
    • Corporate Gift
    Kesehatan & Fitness
    • Sports Club
    • Toko Kacamata
    • Fitness Center
    • Wellness Practitioners
    • Farmasi
    • Salon Rambut
    Perdagangan
    • Handyman
    • IT Hardware & Support
    • Sistem-Sistem Energi Surya
    • Pembuat Sepatu
    • Cleaning Service
    • Layanan HVAC
    Lainnya
    • Organisasi Nirlaba
    • Agen Lingkungan
    • Rental Billboard
    • Fotografi
    • Penyewaan Sepeda
    • Reseller Software
    Browse semua Industri
  • Komunitas
    Belajar
    • Tutorial-tutorial
    • Dokumentasi
    • Sertifikasi
    • Pelatihan
    • Blog
    • Podcast
    Empower Education
    • Program Edukasi
    • Game Bisnis 'Scale Up!'
    • Kunjungi Odoo
    Dapatkan Softwarenya
    • Download
    • Bandingkan Edisi
    • Daftar Rilis
    Kolaborasi
    • Github
    • Forum
    • Acara
    • Terjemahan
    • Menjadi Partner
    • Layanan untuk Partner
    • Daftarkan perusahaan Akuntansi Anda.
    Dapatkan Layanan
    • Temukan Mitra
    • Temukan Akuntan
    • Temui penasihat
    • Layanan Implementasi
    • Referensi Pelanggan
    • Bantuan
    • Upgrades
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Dapatkan demo
  • Harga
  • Bantuan

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Akuntansi
  • Inventaris
  • PoS
  • Project
  • MRP
All apps
Anda harus terdaftar untuk dapat berinteraksi di komunitas.
Semua Post Orang Lencana-Lencana
Label (Lihat semua)
odoo accounting v14 pos v15
Mengenai forum ini
Anda harus terdaftar untuk dapat berinteraksi di komunitas.
Semua Post Orang Lencana-Lencana
Label (Lihat semua)
odoo accounting v14 pos v15
Mengenai forum ini
Help

How to setup Email Alias?

Langganan

Dapatkan notifikasi saat terdapat aktivitas pada post ini

Pertanyaan ini telah diberikan tanda
emailaliasdiscussionsv9v10
10 Replies
80714 Tampilan
Avatar
Taher Giyori

to configure only one mailbox for both incoming and outgoing,
and use multiple aliases correponding to different users.

3
Avatar
Buang
Cameron

For me "Record Thread ID" and "Parent Record Thread ID" had to match the id of the user from the database "res user" = see Setting>Users>Users> - select user - see web address ....8069/web#id=6&vie.... in my case it was 6

Avatar
Taher Giyori
Penulis Jawaban Terbai

How Alias works?

Any mail sent to your domain, that doesn't have a defined mailbox, will be sent to your catchall email. Applications fetch the mails and divert them to corresponding virtual mail address (alias)

Make sure you set your created mailbox as the catch-all.


How to setup?

After configuring both the mail servers (Incoming/Outgoing), head to Users and assign the user an alias.


Enter these details in the Alias form:

Namealias@domain.com
Aliased ModelUsers
Record Thread ID(ID of the user you wish to assign this alias to)
Default Values{} (default)
Alias Contact SecurityEveryone (default)
OwnerAdministrator
Parent ModelUsers
Parent Record Thread ID(same as Record Thread ID)

(To confirm if the link has been set-up correctly, (in v9 and up) after saving the alias record, on clicking the link on top "Open Parent Document" should open the corresponding User record)

Thats it. You should receive the mails in the desired user account.

8
Avatar
Buang
Pascal Gouhier

Thank you for this usefull answer 👌🏻

Taher Giyori
Penulis

You're welcome!

Saúl Cejudo

thank you very much ! but why don't appear the button reply to ???????

Avatar
Stephan Becker
Jawaban Terbai

The above solution did not work for me in my oddo11 vanilla installaiton.
Problem was that incomming emails for my two users where not routed to the odoo inbox at all.
Now I found an aliase configuration that worked.

info            Lead/Opportunity    John Doe           {'type': 'lead', 'team_id': 4}                 Everyone
sales           Lead/Opportunity                              {'type': 'opportunity', 'team_id': 1}    Everyone
discover     Task                                                      {'project_id': 1}                                     Everyone
admin        Users                        Administrator   {'user_id':1}                                           Everyone
john            Users                       John Doe            {'user_id':5}                                           Everyone


What did the trick was using alias model 'Users' and {'user_id':5} as Default Value along with the correct user_id of the user.

Same with incoming mails for leads.

Using the alias model 'eMail Thread' (it was suggested somewhere else) just ignored the mail completely.
It was marked as read in the imap folder but did not appear at all in odoos message list.

Though the above solved my actual problem and may proove helpfull for others, my main question still remains:
Where can I find a usefull documentation how these alias models are configured correctly and what they do if done so...

Cheers
Stephan

1
Avatar
Buang
Bill Ennals

Hi Stephan. Did you enter anything in the 'Record Thread ID', 'Parent Model', and 'Parent Record Thread ID' fields? I'm still on V11 and can't get the emails to appear in the inbox. They are fetched and appear in the message archive (I use the mail archives module), they just don't appear in the inbox. The log also has this "Ignored mail" error "found duplicated Message-Id during processing" each time.

Avatar
Rishal Chand
Jawaban Terbai

Hello Team 

I am using Odoo 13. And i tried setting up the email system. I am able to send emails through Odoo. However i can not receive emails in Odoo. 

Any help please. 

Thanks

Rishal Chand



1
Avatar
Buang
SU SHENG JIN

yes , i think it's a bug in odoo13, can't route the incoming email to personal inbox.

Avatar
carlosobleas@gmail.com
Jawaban Terbai

where is this  Record Thread ID and  Parent Record Thread ID in each user?

0
Avatar
Buang
Avatar
Abdalla Mohamed
Jawaban Terbai
@Taher Giyori

Thanks in advance, I test it in odoo 11 but I think odoo change workflow because I cannot find any message in discuss although when activating developer mode and go to Settings / Technical / Email / Messages found it and if activate outgoing mail server, odoo send email to the user again in his own mail 
0
Avatar
Buang
Avatar
john doe
Jawaban Terbai

Example for odoo 8

When you activate in settings>configuration>project an option to "create issues from an incoming email account" (also you need an email account configured in setting>technical>email>incoming mail server) you will have an alias option for projects and users. Just cpecify new alias in user or project settings and odoo will automatically create it in settings>technical>email>aliases.

If you can't setup catchall mailbox, you may leave default value for settings>configuration>general>email>alias domain. When somebody would write a letter for user or project with virtual email (alias), it doesn't matter which mail server may be specified. Just specify two recipients 1)odoo incoming mailbox, 2)  user_alias@anymailbox.com. Odoo will recieve email, and if it see in recipients user_alias, it will redirect it to user's "messaging>inbox". Same for project alias.

0
Avatar
Buang
Menikmati diskusi? Jangan hanya membaca, ikuti!

Buat akun sekarang untuk menikmati fitur eksklufi dan agar terlibat dengan komunitas kami!

Daftar
Post Terkait Replies Tampilan Aktivitas
How to change email alias using naked domain but website is connected to subdomain?
email alias
Avatar
0
Apr 23
3030
what is alias domain?? How is it important in receiving emails on openerp??
email alias
Avatar
Avatar
1
Mar 23
11144
[odoo16] Email Alias HELP
email alias
Avatar
0
Mar 23
3600
email aliases not giving correct reply to address Diselesaikan
email alias
Avatar
Avatar
1
Des 21
9990
Email Aliases Error SMTPSenderRefused
email alias
Avatar
Avatar
1
Feb 17
6518
Komunitas
  • Tutorial-tutorial
  • Dokumentasi
  • Forum
Open Source
  • Download
  • Github
  • Runbot
  • Terjemahan
Layanan
  • Odoo.sh Hosting
  • Bantuan
  • Peningkatan
  • Custom Development
  • Pendidikan
  • Temukan Akuntan
  • Temukan Mitra
  • Menjadi Partner
Tentang Kami
  • Perusahaan kami
  • Aset Merek
  • Hubungi kami
  • Tugas
  • Acara
  • Podcast
  • Blog
  • Pelanggan
  • Hukum • Privasi
  • Keamanan
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo adalah rangkaian aplikasi bisnis open source yang mencakup semua kebutuhan perusahaan Anda: CRM, eCommerce, akuntansi, inventaris, point of sale, manajemen project, dan seterusnya.

Mudah digunakan dan terintegrasi penuh pada saat yang sama adalah value proposition unik Odoo.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now